What are refundable rates?

Modified on Wed, 6 Dec, 2023 at 2:18 PM

Our Refundable Rates allow you to enjoy unparalleled flexibility. Now you have the ability to cancel your reservation and receive a refund until a specified cut-off date specified at check out. The refund process is simple, you can request one by visiting manage reservations, once submitted you will receive the funds within 3-5 business days. Guests can also combine Refundable Rates with Pay Monthly by paying both the Refundable Rate Fee and a $99 deposit upfront. Please note, the Refundable Rate Fee is non-refundable.


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